Frequently asked questions
Is your question not listed? Then please contact our customer service.
When will my order be delivered?
📦 Delivery Area: We currently ship within the United States only.
🎁 Careful Packaging: Every order is securely packed to ensure your items arrive in perfect condition.
⏰ Delivery Time: Orders are typically delivered within 5–10 business days.
📧 Order Updates: You’ll receive an email confirmation and tracking details once your order has been processed.
Can I return my product?
Items may be returned or exchanged within 30 days of delivery, provided they are in their original, unused, and resalable condition.
I would like to speak with the customer service. How can I get in touch?
You can email us at contact@azaboutique.us. We are there for you every day and will get back to you at the earliest.
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.
Why is my order shipped in multiple shipments?
📦 Multiple Shipments Notice
🚚 Shipping Process
We try our best to ship your items together in one delivery. However, in certain cases, your order may be divided into multiple shipments to ensure timely delivery.
🛍️ Common Reasons for Split Shipments:
🔹 Items have different availability dates
🔹 Products ship from different fulfillment centers
✉️ What to Expect
If your order is divided, you’ll receive a confirmation email detailing:
- 📅 Expected shipping dates for each package
- 🧾 List of items included in each shipment
